Refund & Return Policy

At mekreen.shop, customer satisfaction is important to us.


Eligibility

Returns are accepted within 7 days of delivery if:

  • The product is unused
  • The product is in its original packaging
  • All tags are intact

Non-Eligible Returns

Returns will not be accepted for:

  • Used or damaged products
  • Clearance or sale items
  • Damage caused after delivery due to improper handling

Return Process

To initiate a return:

  • Contact our support team with your order details
  • Provide photos of the product if required for verification

Our team will guide you through the return process.


Refund Timeline

  • Refunds are processed after inspection of the returned product
  • The process typically takes 5–7 business days
  • Refunds will be issued using the original payment method

Shipping Charges

  • Shipping charges are non-refundable
  • If the return is due to an error from mekreen.shop (wrong or defective product), the shipping cost will be covered by us

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Tread Name: mekreen.shop

Name: Bhola

Email: romybi652@gmail.com

Address: 56, VALINATH SOCIETY, Saniya Hemad, Surat, Gujarat - 395006

Mobile : 9057336553